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    Shipping & Delivery

    Shipping & delivery

    Wonect delivers to more than 140 countries worldwide, with many of our customer coming from and not limited to:

    Shipping & delivery

    Time taken for delivery

    Wonect delivers products straight from Kyoto, Japan, so time taken for delivery changes accordingly.

    Asia About 3-6 days
    Oceania About 3-6 days
    North America About 4-10 days
    South America About 4-10 days
    Europe About 4-10 days
    Middle East About 5-12 days

    Shipping Fee

    Different destination countries will have different shipping fees. To find the correct shipping fee, you will need to

    1.Pick the destination country; and

    2.Choose the currency you want to pay in.

    Destination Country Shipping Fee Free Shipping Over
    Singapore S$3 S$90 or more
    Malaysia RM12 RM300 or more
    Indonesia Rp40,000 Rp900,000 or more
    Australia A$3 A$100 or more
    New Zealand NZ$3 NZ$110 or more
    Hong Kong HK$3 HK$600 or more
    USA US$3 US$90 or more

    You can select these from the Country/Currency selection menu at the top left corner of the browser for desktop, or for mobile devices the top selection menu
    Free delivery is available for purchases above a certain amount, so look out for that too!
    Information for other countries available for individual stores, or contact us for more details.

    Tracking your order package

    With your tracking code, you can use it to track your package with

    Qxpress Tracking

    EMS Tracking

    You can find your tracking code and more by logging into your account page.

    About Customs, Duties & Taxes

    When ordering from WONECT.com, you are responsible for assuring the product can be lawfully imported to the destination country.

    The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country, so please contact your local customs office for more information. When customs clearance procedures are required, it can lead to delays beyond our original delivery estimates.

    Note: Customs offices in some countries require the importer of record to provide a particular form of identification before releasing a shipment. As the importer of record, you or the party to whom you are shipping may be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID.

    Related links

    If you are looking for information about return policy, you can find it here at Returns & Replacement.
    You may find more information about Shipping & Delivery in FAQs.
    Learn more about Wonect.com and the staff here.